About Us — What We Do

Serving the Douglas Shire
with heart since 1986

Mossman Support Services provides a wide range of community programs, disability support, and family and youth services across the Douglas Shire. Our dedicated staff and volunteers welcome people from all backgrounds — valuing every person and recognising the unique strengths and contributions each individual brings to our community.

35+

Years serving
the Douglas Shire

5

Service areas
across the community

NDIS

Registered provider
#4-433C-667

All

Backgrounds &
abilities welcome

Our values & commitments

The principles that guide everything we do at Mossman Support Services.

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Inclusion & Respect

We celebrate cultural and individual differences and proudly support multiculturalism and diversity. Everyone is treated with courtesy, consideration and respect — we honour each person's rights, traditions and personal stories, and advocate for people when they need support.

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Person-Centred Support

Through a person-centred approach, we take the time to listen and respond to each person's needs. We work with clients, families and service partners to help people access the right resources and achieve positive outcomes in a safe and welcoming environment.

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Integrity & Accountability

We operate with fairness, honesty and transparency, and we hold ourselves accountable for our actions. We are committed to maintaining a safe, supportive and confidential environment for everyone — clients, staff, volunteers and service partners.

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Empowerment & Collaboration

Working together, we identify strengths, encourage self-determination and support people to improve their quality of life. Through collaboration and responsiveness, we help individuals overcome challenges and build stronger, healthier and more connected lives.

Not sure where to start?

Our friendly team is here to help you find the right service or support. You can contact us directly, or use our Service Referral Form to refer yourself or someone else.