Referral Services & Local Resources
A directory of local services and support available to people in the Douglas Shire — covering health, crisis support, family services, mental health, financial assistance and more.
Directory Notice: This directory is compiled from publicly available sources including the Douglas Shire Council Community Directory. Details were last verified in May 2026. Service availability, hours and contact details may change — please always call ahead to confirm. If you notice an error or would like to add a service, please contact us.
Disaster Recovery & Community Recovery
Beware of scam robocalls: Community Recovery will never use automated phone calls. If you receive one claiming to be from them, hang up immediately. Verify callers by calling the official hotline on 1800 173 349.
Community Recovery Lifeline Hotline
Emotional support for disaster stress — 8am to 8pm, 7 days. Also Farmer to Farmer support line.
1800 116 67113 YARN — Aboriginal & Torres Strait Islander Crisis Line
24/7 crisis support for First Nations community members
13 92 76Apply for Disaster Financial Assistance
Queensland Government grants for housing, food, clothing, medication, household contents, structural repairs, transport and more. Eligibility criteria applies.
QLD GovernmentQueensland Disaster Alerts & Dashboard
Real-time warnings, alerts and local disaster information for the Douglas Shire.
Community Recovery Pop-Up Hubs — Douglas Shire
During active disaster events, Community Recovery pop-up hubs are established across the Douglas Shire. Hubs assist residents who cannot apply online or by phone, or who need emotional or wellbeing support. Past hub locations have included:
Tropical Cyclone Narelle — March 2026
Personal hardship assistance is currently available for eligible residents in affected Local Government Areas including the Douglas Shire following Tropical Cyclone Narelle.
Currently ActiveTropical Low 29U Flooding — March 2026
Personal hardship assistance is available for eligible flood-affected residents following Tropical Low 29U and related flooding across Queensland in March 2026.
Currently ActiveBureau of Meteorology
Official weather warnings, cyclone tracking and flood alerts for Far North Queensland.
Douglas Shire activated localities for Community Recovery assistance have included: Bloomfield, Cape Tribulation, Cow Bay, Dagmar, Daintree, Daintree Village, Degarra, Diwan, Forest Creek, Kimberley, Lower Daintree, Noah, Stewart Creek Valley, Thornton Beach and Upper Daintree. Check qld.gov.au/disasterhelp ↗ for current activated areas.
Crisis & Helplines
Health Services & Medical
Mossman Multi-Purpose Health Service
Hospital emergency department, outpatient clinics, aged care, mental health, midwives, x-ray, ultrasound and telehealth.
Public HospitalApunipima Cape York Health Council
Primary health care for Aboriginal and Torres Strait Islander community members at Mossman Gorge.
Blue Care Mossman
Nursing and personal care, in-home and dementia respite, shopping assistance and social support.
Mossman AODS — Alcohol, Drug & Other Substances
Free, confidential alcohol and drug support and counselling service.
Mossman Wellbeing Centre (Wawu Ngulkurru Bungka)
Wellbeing and social-emotional support for community members at Mossman Gorge.
Cow Bay Health Clinic
Health clinic serving the Daintree and Cape Tribulation region.
True Relationships & Reproductive Health
Sexual and reproductive health clinic, family planning and education services.
BreastScreen Australia
Free breast screening for women aged 40 and over. Mobile screening visits the Douglas Shire.
Family & Domestic Violence
Cairns Regional Domestic Violence Service
Domestic and family violence support, counselling and safety planning. Clients now contact the Cairns office directly — there is no longer a local Mossman office.
Intensive Family Support Services — Mossman Support Services
Intensive support for families with children at risk, focusing on keeping families safe and together.
Jawunkarra Family Support — Goobidi
Aboriginal-led family support services for Mossman community members.
Uniting Care — Daintree Connections
Free family support service for the Daintree and surrounding areas.
Cairns Sexual Assault Service
Confidential support and counselling for people who have experienced sexual assault.
Children by Choice
Free information and counselling on all unplanned pregnancy options — abortion, adoption and parenting.
Julatten Community Centre
Family support services for the Julatten area.
Lives Lived Well — Breakthrough for Families
Free specialist support for families and carers impacted by drug and alcohol use.
Mental Health & Wellbeing
headspace
Mental health support for young people aged 12–25. Online and phone services available nationally.
NQPHN — MyndKind
North Queensland Primary Health Network — mental health and alcohol and other drug support programs.
Relationships Australia
Counselling for individuals, couples and families — relationship, family and personal challenges.
Disability Services
Mossman Support Services — Lifestyle Support
NDIS lifestyle support, plan management and community connection for people with disability in the Douglas Shire.
NDIS RegisteredMission Australia — NDIS Partner in the Community
Local Area Coordinator supporting NDIS participants and those not yet on the NDIS to access community services.
NDIS Local Area CoordinatorDouglas Shire Community Services Mapping Resource
A comprehensive PDF guide to all disability and community services in the Douglas Shire, created by Mission Australia NDIS.
Community Support Services
Mossman Support Services
Emergency relief, community connect, lifestyle support, family support, youth services and more.
Port Douglas Neighbourhood Centre
Community services and support for Port Douglas residents including social groups and assistance programs.
Red Cross Society — Mossman
Emergency relief, humanitarian support and community resilience programs.
GIVIT
National not-for-profit connecting people in need with donated goods and services — food, clothing, household essentials and more.
Cooktown District Community Centre
Community services for the Cooktown and Cape York region.
Douglas Shire Council
Council community services, financial assistance on rates, venue hire, libraries, disaster management and community directory.
Aboriginal & Torres Strait Islander Services
Bamanga Bubu Ngadimunku Inc.
Yalanji community organisation providing services and support to Aboriginal community members in Mossman.
Goobidi Bamanga Community Advanced Co-operative
Aboriginal co-operative providing community support and services in the Douglas Shire.
Mossman Elders Justice Group
Support for Aboriginal community members including domestic and family violence, drug and alcohol intervention and elders justice.
Mossman Gorge Opportunity Hub
Education, training and community development hub for Mossman Gorge community.
Warringu Aboriginal and Torres Strait Islander Corporation
Referral and support services for Aboriginal and Torres Strait Islander community members.
Family Responsibilities Commission
Supports community members to engage in socially responsible behaviour and protects the rights and wellbeing of children and vulnerable persons.
Financial & Material Aid
Mossman Support Services — Emergency Relief
Food parcels, clothing, bedding, transport assistance, utility support, medication help and referrals to specialist services.
Appointment recommendedDouglas Shire Council — Financial Assistance
Rates concessions, remissions and rebates available for eligible Douglas Shire residents experiencing hardship.
GIVIT — Donated Goods & Services
Free donated items for people in need — food, clothing, household goods, children's items, sporting equipment and more.