Give your time.
Change lives.
Volunteers are the heart of Mossman Support Services. Whether you have a few hours a week or a day a month — your time, energy and care makes a real and lasting difference to people in the Douglas Shire community.
Why volunteer with us?
Volunteering at MSS is rewarding, flexible and genuinely meaningful.
Make a Real Difference
Every hour you give directly supports local people facing hardship, isolation or disadvantage. You'll see the impact of your contribution first-hand in the community around you.
Build Skills & Experience
Gain practical experience in community services, food safety, kitchen operations and more. We provide training, induction and ongoing support to help you grow and thrive.
Belong to Something
Join a warm, welcoming team of staff and volunteers who share your values. You'll make friends, feel connected to your community and be part of something bigger than yourself.
Our volunteer opportunities
Four ways to contribute — each making a genuine difference in our community.
- ✦Assist with food preparation, cooking, serving and clean-up
- ✦Follow instructions from the Kitchen Lead or Supervisor
- ✦Comply with food safety standards and personal hygiene requirements
- ✦Support a positive and collaborative kitchen environment
- ✦Plan meals for Community Lunch and check ingredient availability
- ✦Purchase food supplies using approved MSS processes
- ✦Delegate kitchen tasks and oversee food preparation and service
- ✦Ensure all post-lunch procedures are completed — cleaning, storage, labelling
- ✦Participate in food rescue activities safely and efficiently
- ✦Follow the Food Rescue Run Sheet and complete required checklists
- ✦Work cooperatively to ensure safe and timely food handling
- ✦Comply with WH&S and food safety requirements throughout
- ✦Assist with garden maintenance, weeding, watering and plant care
- ✦Follow WH&S procedures for outdoor work
- ✦Work cooperatively with other volunteers and staff
- ✦Contribute to a beautiful, productive community garden space
How to apply
Seven simple steps from expression of interest to your first day — we'll support you every step of the way.
Submit an Expression of Interest
Complete the Volunteer Application Form below, outlining your availability, interests and any relevant experience. There's no experience required — just a willingness to help!
Referee Check
Provide the name and contact details of at least two referees. They may be contacted to confirm your suitability — a neighbour, community member or former employer is perfectly fine.
Informal Interview (if required)
You may be invited to attend a relaxed, informal chat with our team to discuss your interests, availability and how you'd like to contribute. Nothing to stress about — we're friendly!
Acceptance & Placement
Successful applicants will be notified in writing and matched to a volunteer role based on their skills, interests, availability and our organisational needs.
Screening & Compliance Checks
Volunteers may be required to hold, or be willing to obtain, a Working with Children check (Blue Card) and/or a Disability Services Positive Notice (Yellow Card).
Induction & Orientation
All volunteers complete an induction covering an overview of MSS, our key policies (WH&S, Privacy, Code of Conduct) and role-specific training. You'll feel confident and prepared before you start.
Welcome to the Team! 🎉
Once induction and all compliance requirements are completed, you'll commence your volunteer role under the guidance of your supervisor. We're so glad to have you on board!
Read the Volunteer Position Description first
Before applying, we recommend reading the full Volunteer Position Description — it covers all key responsibilities, requirements and what to expect as a volunteer.
Ready to get started?
Complete the form below to register your interest. We'll be in touch shortly!