Children, Youth & Family

All families need a little extra help sometimes

Raising children can be really hard. Our free Intensive Family Support program — delivered in partnership with Act for Kids — is here to help families facing multiple and complex challenges. No judgement. Just support.

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100% FreeNo cost to families
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Act for KidsDelivered in partnership
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LocalDouglas Shire based
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TailoredNo one-size-fits-all approach

We can help with

We support families with a wide range of challenges — and anything else that is worrying you.

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Connecting with Services

Linking you to local services and social networks that can provide ongoing support

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Life Skills

Routines, budgeting, managing the household — practical skills for everyday family life

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Parenting Support

Strategies to build positive relationships and confidence in your role as a parent

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Managing Stress

Coping strategies and tools to help you manage the pressures of daily family life

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Health & Wellbeing

Providing health and wellbeing resources to support the whole family

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Child Development

Linking you to services that support your child's growth, learning and development

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Mental Health

Mental health support and referrals to specialist services when you need them most

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Cultural Support

Culturally safe and sensitive support that respects your family's background and identity

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Service Referrals

Connecting you with other specialist support services as your needs require

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Anything Else

If something is worrying you, we want to hear about it. No concern is too big or too small

No "one size fits all" approach

Every family is different, and every family's challenges are different. Our Intensive Family Support program recognises this. Everyone we work with can expect a personalised support plan built around their own goals, their own strengths and their own circumstances.

We work alongside families — not at them. You remain in control, and we're here to help you get where you want to go.

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Completely Free There is no cost to families. The service is fully funded — all you need to do is reach out.
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Goal-Focused Your support plan is built around your goals — what matters to you and your family drives everything we do.
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Act for Kids Partnership Delivered in partnership with Act for Kids — bringing specialist expertise and a child-focused approach to our local community.
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Safe & Confidential We are a safe, non-judgmental space. Your family's privacy is respected at every step of the process.

Ready to get support?

There are two easy ways to access our free Intensive Family Support service.

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Call Family & Child Connect
Free referral phone line

Call Family & Child Connect to discuss your situation and get referred to our program. Friendly, confidential and free.

📞 133 264
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Complete the Online Referral
familysupportreferral.org.au

Fill in the secure online referral form at Family Support Referral to access the program in your own time, at your own pace.

Access Referral Form →
💬 Have questions? You're also welcome to contact us directly at Mossman Support Services and we'll help connect you with the right support. Call (07) 4098 2836 or visit us at 20 Mill St, Mossman — Mon to Fri, 8:30am – 4:30pm.

🛡️ Child safety is our highest priority. Mossman Support Services is committed to the safety, participation and empowerment of all children and young people in our programs.

Read Our Child Safety Statement →